Administration Associate / Estimator
Our estimators have a variety of qualifications, experience and interests – art, physiotherapy, hospitality, graphic design, maths, sport, law. Your background could be just as different; your technical ability and a desire to do right by the customer is what matters most. Our estimator’s skill to understand something that seems complex and make it simple for our clients and other departments is a big factor in their individual success and Steelo’s success. The desire to be flexible enough to find solutions, be reliable in the clients’ eyes and be persuasive, determines an Estimators’ success.
A day as an estimator includes:
- Reading technical drawings, checking/confirming details, creating accurate quotes and preparing drawings for design department
- Developing client relationships (by phone, email, in person), understanding what is important to them, delivering a positive and memorable experience
- Explaining how we work with customers to ensure reliability
- Creating solutions to our clients’ problems
- Communicating effectively with the clients’ structural engineers and Steelo’s other departments
- Using our CRM system, taking payments and arranging deliveries
- Contributing ideas to develop the department
- Achieving targets
Do I need experience?
Although it’s helpful you don’t need similar experience. If you have some technical ability, can visualise projects, never miss an important detail and have great people skills, you absolutely could be a successful Estimator.
Do I need to be good at maths?
The role doesn’t require structural calculations. Being able to identify details and follow procedures accurately and solve problems is very important though. Steelo have developed in a bespoke CRM and quoting IT system.
Do I have to do the hard selling?
No. We believe in providing an exceptional standard of service to our clients. Our CRM, design production and logistics systems are the best there is. Identifying what a customer needs, communicating how we can help confidently and being persuasive is key.