Steelo’s quality Policy specifies the Degree of Excellence as all activities of the organization will be carried out in a systematic manner in accordance with defined and documented Policies and Procedures, Steelo will meet applicable legislative requirements, will be visible and auditable, and will ensure that the needs of Learners and staff are met.
Quality is the foundation of our company and is fully embedded in our purpose and core values. By respecting our policies, principles and standards with full transparency, Steelo ensures consistency across all departments to make sure all customers are satisfied with our services.
Steelo strives for zero defects and perfect outcomes, by constantly looking for opportunities to apply our continuous improvement approach to deliver competitive advantages.
The company’s mission is to provide total customer satisfaction with quality products leading to long term partnerships.
Steelo skilled employees take a proactive approach in the daily operations in order to achieve superior efficiency and precision processing of your components. This will lead to on‐time delivery dates, which allows for the lowest cost to your company and your buyers.
This speaks of the loyalty, teamwork, and expertise that distinguish Steelo in the steel fabrication industry. Steelo has made the “Strategic Business Decision” to expand, develop and implement an effective Quality Management Systems (QMS) across all areas of the Company.
The implementation of this upgrade the QMS is intended to improve and sustain the overall performance of our business, products and services. Examples of the benefits include:
- the ability to consistently provide products and services that meet customer and applicable Statutory and Regulatory requirements
- the ability to plan our processes and their interactions by employing the Plan‐Do‐Check‐Act (PDCA) cycle and risk‐based thinking in our daily operations
- the facilitating of opportunities to enhance customer satisfaction
- addressing risks and opportunities associated with its context and objectives.
The QMS Manual is considered the normative basis of reference to the International Standard and shall be used internally to provide an overview of ISO 9001:2015 requirements and how they apply at Steelo. The QMS Manual is used externally to introduce the elements of our QMS to our customers and other external organisations to the extent necessary.